Privacy Policy

Principles of working with your data

We are Carpeteria CZ s.r.o.

We operate an e-shop on the website www.carpeteria.cz

In order to provide the sale of goods and the operation of our website, we process some personal data.

The processing of personal data is regulated in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (general personal data protection regulation) ("GDPR")

I. Processing of personal data

  1. Processing of personal data in the case of using the contact form

    2. If you are inquiring about our products and services, we will work with your contact details that you provide us, mainly through the inquiry form. They are: his first and last name, e-mail address, phone number.

    For what reason?

    We will contact you through them for further arrangements regarding goods and services.

    On what legal grounds?

    This is processing on the basis of Article 6 paragraph 1 letter b) GDPR – contract negotiation, or implementation of measures before the conclusion of the contract at your request.

    How long will we process personal data?

    If we do not establish further cooperation, we will process your data no longer than 30 days after our last communication.;

  2. Processing of personal data in case of purchase

    3. If you buy from us, we will work with the data you fill in for us. They are mainly billing data: name, surname, address, phone number.

    For what reason?

    We need to process your personal data to fulfill our contract – to deliver our goods or services to you. We will also communicate with you via the contact details regarding the status of your order, possibly regarding complaints or your questions.

    We will continue to process personal data to fulfill our obligations arising from the law (mainly for accounting and tax purposes, possibly for processing complaints and others).

    On what legal basis do we process personal data?

    This is processing on the basis of Article 6 paragraph 1 letter b) GDPR – fulfillment of the contract and Article 6 paragraph 1 letter c) GDPR – fulfillment of our legal obligation.

    How long will we process personal data?

    For the duration of our service and then 30 days after the last provision of such service or delivery of goods.

  3. Newsletters (commercial messages)

    4. If you are a shopping customer and you did not opt ​​us out at the time of purchase, we will use your email address to send our newsletters.

    On what legal grounds?

    This is allowed by § 7, paragraph 3 of Act No. 480/2004 Coll., on certain information society services, if you did not prohibit us from doing so during the purchase.

    How long will we process personal data?

    5 years from your last purchase. You can unsubscribe from the newsletter at any time via e-mail or contact us by e-mail: info@carpeteria.cz

    • II. Who will access the data?

      Your data will remain with us. Nevertheless, some companies or other persons work for us and get access to the data because they help us run our e-shop. They are:

      • companies participating in the dispatch of goods (DPD)
      • companies involved in forwarding payments

      We process personal data only on the territory of the European Union.

      III. What else you should know

      We do not have an appointed personal data protection officer in our company.

      Our company does not make decisions based on automatic processing or profiling.

      If you have any questions about personal data, contact us at the e-mail address info@carpeteria.cz or call us at phone number 244 400 909

      IV. Use of cookies

      Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

      Cookie files perform various tasks, for example, they enable efficient navigation between web pages, remember your preferences and generally improve the user experience. They can also ensure that the advertisements displayed online are better tailored to you and your interests.

      We use the following cookies on the website:

      • Essential cookies: they are required for the operation of the website, for example, they allow you to log in to secure parts of the website and other basic functionality of the website. This category of cookies cannot be disabled.
      • Analytical/statistical cookies: for example, they allow us to recognize and determine the number of visitors and to track how our visitors use the website. They help us improve the way the site works, for example by making it easier for users to find what they're looking for. We only run these files with your prior consent.
      • Advertising cookies: are used to track preferences and allow you to display advertising and other content that best matches your interest and online behavior. We only run these files with your prior consent.

      Please note that third parties (including e.g. external service providers) may also use cookies and/or access data collected by cookies on the website.

      You can find further information about cookies and their current list via individual internet browsers, most often in the Developer Tools item.

      Consent can be expressed through a check box contained in the so-called cookie bar. You can subsequently refuse cookies in the settings of your internet browser, or set the use of only some of them.

      You can find more information about managing cookies in individual browsers at the following links:

      V. Your rights in connection with the processing of personal data

      The GDPR regulation gives you, among other things, the right to contact us and ask for information about how we process your personal data, to request access to this data from us and have it updated or corrected, or to request a restriction of processing, you can request a copy of the processed personal data , request us to delete personal data in certain situations and in certain cases you have the right to their portability. An objection can be raised against processing based on legitimate interest.

      If you think that we are not handling the data correctly, you have the right to file a complaint with the office for the protection of personal data, or with your claims go to court.

      These terms are effective from 11/18/2022